Frequently asked questions

Everything you need to know about The Family Card NI

Using The Directory

Is the directory free to use?

Yes! Browsing the directory is completely free. You can search attractions all across NI, and filter by location and category.

Membership

What is The Family Card NI membership?

An annual membership gives you extra benefits beyond the free attractions directory. It includes exclusive perks, offers and discount from local family-friendly businesses. This is not a subscription based membership. Once a membership is purchased it is valid for one year and will not renew automatically.

Do I need to be a member to use the site?

The attractions directory is free to use. You can also search the perks and see the fantastic family-friendly businesses we are partnering with before joining. Membership is for those who want to avail of exclusive perks and offers throughout the year.

Can I share my membership with others?

Membership is for your personal household use only. You cannot share your membership with others or allow another person to use your account who are outside your household.

Perks & Offers

What are perks?

Perks are exclusive offers and discounts from local family-friendly businesses across NI. They can include percentage discounts, free extras, or another incentive. They are available to members only.

How do I redeem a perk?

Find an offer of interest and click to reveal the redemption method.

For Businesses

How do I get my business on the directory or offer a perk to members?

Get in touch with us by completing the form on the 'Become a Perk Partner' page.

Account & Privacy

How do I create an account?

Click on any of the 'Join' buttons and follow the guidance. You will need an email address and password.

Is my data safe?

Yes. We take data protection seriously and do not share your personal information with third parties. See our Privacy Policy for more details.

Can I delete my account?

Yes. Contact us at info@thefamilycard.co.uk and we will process your request.

Frequently asked questions

Using The Directory

Is the directory free to use?

Yes! Browsing the directory is completely free. You can search attractions all across NI, and filter by location and category.

Membership

What is The Family Card NI membership?

Do I need to be a member to use the site?

The attractions directory is free to use. You can also search the perks and see the fantastic family-friendly businesses we are partnering with before joining. Membership is for those who want to avail of exclusive perks and offers throughout the year.

Can I share my membership with others?

Membership is for your personal household use only. You cannot share your membership with others or allow another person to use your account who are outside your household.

Perks & Offers

What are perks?

Perks are exclusive offers and discounts from local family-friendly businesses across NI. They can include percentage discounts, free extras, or another incentive. They are available to members only.

How do I redeem a perk?

Find an offer of interest and click to reveal the redemption method.

For Businesses

How do I get my business on the directory or offer a perk to members?

Get in touch with us by completing the form on the 'Become a Perk Partner' page.

Account & Privacy

How do I create an account?

Click on any of the 'Join' buttons and follow the guidance. You will need an email address and password.

Is my data safe?

Yes. We take data protection seriously and do not share your personal information with third parties. See our Privacy Policy for more details.

Can I delete my account?

Yes. Contact us at info@thefamilycard.co.uk and we will process your request.

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